Technical Support
Email support
support@kitchenedgevault.com
Please include your iOS version, device model, and a short description of the issue. Screenshots are helpful when reporting UI problems.
Getting Started
- Open Vault → Support → App Tour to replay the onboarding walkthrough.
- Add your first tool from the Workbench or Block tab, then log an edge check.
- Use Timeline to review activity and tap a calendar day to filter records.
Sharpening Reminders
- Enable reminders under Vault → Reminders.
- Global reminders and Smart Tool Alerts can work independently; only one notification is sent per day.
- If reminders do not appear, check iOS Settings → Notifications → Kitchen Edge Vault.
Photos & Compare
- Attach photos when logging an edge check or editing a tool profile.
- Use the Compare tab to pick before/after records and save pairs to your gallery.
- Export or preview HD images from the Compare screen when available.
Data & Privacy
- Your vault stays on your device — there is no account login.
- To remove all data, use the clear-all option in Vault settings.
- Read our full Privacy Policy for details.
In-App Purchases
Purchases are handled by Apple. For billing issues, you can also contact Apple Support. For missing coins after a successful purchase, email us with your App Store receipt or transaction date.
Report a Bug
When reporting a bug, please tell us:
- What you expected to happen
- What actually happened
- Steps to reproduce (if possible)
- App version shown in Vault → About (if available)